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| 1_1.mp4 |
146.27MB |
| 1_2.mp4 |
172.47MB |
| 2_1.mp4 |
187.51MB |
| 2_2.mp4 |
183.87MB |
| 3_1.mp4 |
191.13MB |
| 3_2.mp4 |
194.43MB |
| CHG workflow v.0.1.pdf |
159.27KB |
| INC workflow v.0.1.pdf |
202.45KB |
| ITEffectiveness.doc |
62.00KB |
| ITIL4_Семинар.pptx |
660.91KB |
| ITIL 4 Sample Exam.pdf |
3.01MB |
| ITIL v4 Foundation_2019_v1_1.pptx |
16.58MB |
| Official Presentation.pdf |
11.90MB |
| PRB workflow v.0.1.pdf |
118.44KB |
| Risk Management Лаб.xls |
152.00KB |
| Service_Catalogue_Structure.xlsx |
12.62KB |
| sla_itsm.pdf |
68.75KB |
| SLA интернет банк.docx |
22.27KB |
| srs_title.docx |
34.01KB |
| SVS_webinar_Пример.docx |
89.82KB |
| WorkFlow_Заявка.doc |
243.50KB |
| Пример SLA и SC CROC..docx |
164.35KB |
| Сервисный каталог_reklama_2.xlsx |
14.34KB |
| Сервисный каталог.xlsx |
11.58KB |
| Соглашение SLA_типовое_02.doc |
85.00KB |